SAP Customer Relationship Management > Sales > Incentive & Commission Management

Incentive & Commission Management

Main Process

 

 

 

See also


 





SAP CRM enables you to develop, implement, and manage compensation plans so you can retain your best sales professionals and motivate them to succeed in an increasingly competitive market. Sales professionals can track their performance and measure the potential compensation of sales in the pipeline; sales managers have improved visibility into team performance.


The following business goals and objectives can be achieved through the implementation of these processes:


Business Processes

Direct & Indirect Sales CompensationSAP Component or Feature Available
Supports compensation to internal staff as well as partner staff through connections to Order Management and Channel Management.
 
Incentive Plan ModelingSAP Component or Feature Available

Creates and designs an incentive plan that fits a company's strategic goals.

 
Configuration TemplatesSAP Component or Feature Available

Uses configuration templates to support common incentive planning scenarios.

 
Roll Up Hierarchies/Indirect ParticipantsSAP Component or Feature Available

Uses organizational structure and hierarchies to compensate indirect participants in deals.

 
Contracts and Agreements HandlingSAP Component or Feature Available

Leverages various types of contracts, such as global contracts, standard contracts, performance-related remuneration agreements, guarantee agreements (draws), and flat-rate agreements (allowances).

 
Individual Plan ExceptionsSAP Component or Feature Available

Personalizes incentives and adapts contracts and agreements to individuals.

 
Target AgreementSAP Component or Feature Available
Gives an overview of individual quota achievement.
 
AdjustmentsSAP Component or Feature Available

Adapts incentives and bonus awards if results have to be adjusted.

 
Posting and SettlementSAP Component or Feature Available

Schedules settlements on a regular basis. Provides system interfaces to human resources payroll, financials accounts receivable, and third-party products.

 
Commission SimulationSAP Component or Feature Available

Allows compensation planners and/or sales managers to simulate opportunities, with orders/contracts and products, projecting what-if scenarios in order to plan and optimize commission rules.

 
Commission Status ManagementSAP Component or Feature Available

Provides the portal iViews with reports and BW content to get information about commission status. Provides companies with a tool to rapidly adapt to changes in the business environment by aligning individual and partner goals with corporate sales objectives. Allows Plan Administrators to model complex organizational roll-up structures and sophisticated incentive plans by leveraging the flexibility of a robust calculation engine. Provides sales staff with immediate visibility into the compensation potential of their sales pipeline as well as the value of their current performance. Gives company executives more accurate visibility into cost of sales. Enables sales organizations to accurately plan and forecast sales activities, rapidly analyze the sales pipeline, effectively manage tasks, target cross-selling and up-selling opportunities, and promote collaboration in a team-selling environment via Enterprise Sales .

This process is supported by the following SAP and/or partner offerings

  • SAP NetWeaver
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    SAP Product Available Partner Product Available SAP Product Available with Future Releases Partner Product Available with Future Releases Future Focus
    Please note that the Solution Map, containing proprietary information of SAP AG, reflects SAP's current development intentions, which are subject to change. Future focus coverage may be provided by SAP or SAP partners. Check for local availability of all SAP and SAP partner solutions. ©SAP AG 2007