This business scenario gives an overview of the detailed Business Scenarios available for Performance Management. It outlines how SAP HR supports the continuous development of employees in line with the company goals. Performance Management helps to identify key talents, to develop candidates and successors for key positions and it ensures performance based pay. This scenario focuses on the two main business partners in performance management: the line manager and the employee.
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Employee
Manager
Review assigned objectives with manager
Review performance appraisal with manager
Carry out actions and work towards achieve objectives
Translate enterprise strategy into employee objectives
Assign objectives to employees
Define actions to achieve objectives
Appraise employee performance
Finalize performance appraisal
Monitor achievements of employees objectives
Propose compensation adjustment
Earmark employee as key talent
Designate employee for a promotion
Earmark employee as potential successor
Source: "People Mean Profitability", 2001 The value potentials shown in this table have been reported by selected SAP customers or independent third parties as referenced herein. However, there is no guarantee that such value potentials can be realized in any particular customer-specific business processes, and SAP does not make any representations and disclaims any liability as to the appropriateness of the referenced value potentials for any specific customer situation.
©SAP AG 2008 |
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Performance ManagementAcquisitions
, mergers, partnerships, and
corporate realignments are the rule in the marketplace, and the
dynamic nature of today’s business world is taking it's toll on
employees. It has never been more important to involve employees in
company-wide
changes, inspire them to
execute strategies and goals, and make their contributions to the
enterprise identifiable and
measurable
.
This business scenario describes how corporate goals are translated into employee objectives. Based on regular feedback sessions, line managers ensure that employees work in sync with the overall strategy. Individual contribution is measured and rewarded. Succession for key positions is ensured.
Objective setting and appraisals: The objective-setting and appraisal capabilities of SAP HR allow measurable comparisons, support performance-based compensation, and promote personnel development that is in line with corporate objectives. Both the goals and personal contributions to attaining them are highly visible, which inspires trust in both managers and their employees. This in turn improves the performance and morale of your teams.
Objective setting: Integration of the Balanced Scored with SAP HR greatly facilitates the objective-setting process. You can transfer departmental goals relevant to employees directly from the departmental scorecard into an individual’s objective-setting agreement.
Objective-setting agreements: The qualitative and quantitative objectives agreed upon between employees and managers, along with appropriate dates and timelines for meeting the objectives, are easily entered into objective-setting agreements using predefined templates. The solution is flexible, allowing you to custom-design both content and templates for the objective-setting agreements. And you can create a complete catalog of templates to suit all your company’s needs. Objectives can be entered as free-form text and notes and can be quantified. Objectives can also be complete individual development plans or single items out of an individual development plan, or training courses. You can also predefine objectives for your templates and allow managers to add or delete objectives. You can even derive objectives from an employee’s position or job requirements.
Continuous feedback: Employee reviews during the year enable you to monitor objectives continuously. You can set dates for reviews in the system during the objective-setting phase. During the review, you can delete objectives that are no longer relevant or adjust agreed-upon objectives to meet new requirements.
Appraisals: Appraisals from employees’ superiors, their colleagues, and other managers can be integrated into the appraisal process. Permission-based access to information ensures that employees can access only their own data and that their superiors can access appraisals of all their subordinates.
Performance based pay: The system can generate automatic suggestions for compensation adjustments based on overall performance, or the achievement of a single objective.
Personnel development planning: Line managers can change requirements for positions within their area of responsibility via Manager Self-Service (MSS), due to organizational or strategic changes within the company. To enable employees to follow-up with their new requirements, manager and employee can set up individual development plans based on generic templates delivered by the HR department. Fully integrated with Objective settings and appraisals, the individual development planning can be triggered within the objective setting. The progress of the individual development can be monitored as part of the continuous feedback process.
Learning: Line managers can directly assign training courses (instructor-led, web-based, curricula) to employees or whole organizational unit as mandatory and monitor participation and success. Employees can benefit from a personalized learning environment that helps them in qualifying according to their personal and the company's needs.
Career and succession planning: Line managers can name potential successors for their own position and key talents for key positions within the company. Based on the named key talents, the HR department can fill vacancies and is prepared with potential successors for key positions. |