Media - Newspaper & Magazines Publishers > Marketing and Sales Support > Campaign Management

Campaign Management

Business Scenario

 


Key Performance Indicators

  • Campaign/Event Cost Revenue Ratio
  • Churn
  • Contact Efficiency
  • Market Success Factor
  • Percent of New Customers per Year
  • Percent Revenue Growth – Existing Customers
  • Partner Opportunities

  • Partner Opportunities in Media - Newspaper & Magazines Publishers
  • See also

  • Campaign Management for Advertising Services and Subscriptions
  • Sanoma Uitgevers
  • Scenario and Process Component List

  • Business Goals & Objectives


    Improving Corporate Strategy

    Ability to Innovate and Change

    Improving Customer Service

    Improve customer retention and loyalty
    Improve process efficiency

    Improving Service Delivery

    Provide a single face to the customer

    Increasing Revenue

    Develop new markets
    Efficient campaign planning and management
    Gain market share
    Improve sales lead generation and process

     



    Business Processes

    Marketing Planning and BudgetingSAP Component or Feature Available

    Combines and coordinates all initiatives and resources across the organization to condense planning and development cycles, while ensuring that this streamlined process still adheres closely to the Business Process. Reduces planning costs.

    This process is supported by the following SAP and/or partner offerings

  • SAP Marketing for Media
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    Campaign PlanningSAP Component or Feature Available
    Analyzes campaign data and predict what the outcome of your campaigns would be under certain circumstances.



    This process is supported by the following SAP and/or partner offerings

  • SAP Marketing for Media
  •  
    Campaign Modeling for MediaSAP Component or Feature Available

    You can use this business process in order to model media-specific campaigns. Media-specific campaigns are campaigns aimed at increasing sales of advertising services and subscriptions.

    In campaign modeling, you create the documents required for campaign execution, such as letter and mail forms, scripts, or template documents, as well as the general campaign data, in the Marketing Planner in SAP CRM . To model a media-specific campaign, you add the media-specific campaign data on a separate tab page, which you must define for this purpose.

    This process is supported by the following SAP and/or partner offerings

  • SAP Marketing for Media
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    SegmentationSAP Component or Feature Available

    Segmentation preparation is a process that is generally performed by the database manager. This forms the foundation for business partner segmentation in the Segment Builder (that is all required attributes are created with the corresponding attribute values and data sources).

    This process is supported by the following SAP and/or partner offerings

  • SAP Marketing for Media
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    Campaign ExecutionSAP Component or Feature Available
    The campaign can be sent to one of the various channels for execution.

    This process is supported by the following SAP and/or partner offerings

  • SAP Marketing for Media
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    Campaign AnalysisSAP Component or Feature Available

    Validates, measures, and allows refinement of campaigns to maximize effectiveness through monitoring analysis, available during and after execution.

    This process is supported by the following SAP and/or partner offerings

  • SAP Marketing for Media
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    SAP Product Available Partner Product Available SAP Product Available with Future Releases Partner Product Available with Future Releases Future Focus
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