Partner Channel Management > Channel Service

Partner Channel Management - Release SAP CRM 2007

Channel Service

 

 


Ensures consistent and timely service to end customers by delivering service and problem resolution capabilities to partners. Provides partners with the tools and expertise to manage ongoing service relationships with customers.

 
Knowledge Management Live Support Service Order Management Warranty and Claims Management Complaints & Returns Management
SAP Component or Feature Available Solution Search
SAP Component or Feature Available Knowledge Base Management
SAP Component or Feature Available Frequently Asked Questions
SAP Component or Feature Available Chat
SAP Component or Feature Available E-Mail
SAP Component or Feature Available Service Requests
SAP Component or Feature Available Service Fulfillment
SAP Component or Feature Available Entitlement Validation
SAP Component or Feature Available Resource Planning
SAP Component or Feature Available Status and Tracking
SAP Component or Feature Available Service Order Analysis
SAP Component or Feature Available Installed Base Management
SAP Component or Feature Available Product Registration
SAP Component or Feature Available Installed Base Analysis
SAP Component or Feature Available Warranty and Claims Management
SAP Component or Feature Available Warranty Analysis
SAP Component or Feature Available Complaints Management
SAP Component or Feature Available Returns Management
SAP Component or Feature Available Complaints & Returns Analysis
SAP Product Available Partner Product Available
For further information see:
www.sap.com
SAP Products
Partner Products
SAP Product Available with Future Releases Partner Product Available with Future Releases
Future Focus Link to Business Scenario Maps
Please note that the Solution Map, containing proprietary information of SAP AG, reflects SAP's current development intentions, which are subject to change. Future focus coverage may be provided by SAP or SAP partners. Check for local availability of all SAP and SAP partner solutions. ©SAP AG 2008