Public Security > Customs Operations > Customs and Border Management

Customs and Border Management

Business Scenario

 

Key Performance Indicators

  • Administration Costs Reductions
  • Cycle Time: Declaration to Invoice
  • Direct Labor Costs
  • Process Costs

    • SAP Applications

  • SAP ERP
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    Customs and Border Management is a scenario for customs in order to make this simultaneous function as a service provider and as an authoritative governmental administration agency more transparent and understandable. Border Management will simplify the administrative formalities by a system level integration of customs on the one hand and economic operators on the other. Through this customs authorities can control their tasks like fair collection of taxes at external border, security and safety risks more effective.

     

    Depending on customer requirements, the solution includes SAP Public Sector Collection and Disbursement, SAP Biller Direct, SAP Business Information Warehouse and SAP Funds Management.

    Business Goals & Objectives


    Improving Customer Service

    Add 24x7 customer service
    Enable customers to communicate using preferred channel
    Improve process efficiency
    Improve service quality
    Reduce declaration lead-time

    Improving Regulatory Compliance

    Assure economic security
    Reduce risk of unwanted or illegal actions
    Reduce risk of unwanted or illegal cargo
    Reduce risks by permanent compliance tracking with internal and external regulations

    Improving Service Delivery

    Reduce administration, improve business processes

    Increasing Security

    Improve document control, integrity and retention

    Increasing Transparency & Accountability

    Improvement of enforcement capabilities to prevent illegal activities
    Support risk management

     

    Business Processes
    Customs Master DataSAP Product Available with Future ReleasesPartner Product Available
    Master Data defines subjects such as Business Partners, Customs Tariff, Guarantee and License. When effectively managed, master data provides a consistent context against which business performance can be measured.
    SAP Component or Feature Available Business Partner Management
    Partner Product Available Customs Tariff
    SAP Component or Feature Available Guarantee
    SAP Product Available with Future ReleasesPartner Product Available License
     
    DeclarationPartner Product Available
    Customs are working in close cooperation with the economy. Their main goal is to process the flow of commodities as quickly as possible. This is why the economic operator can declare any type (e.g. import, export or transit) of declaration online. After that, procedures can be defined to manage potential changes to the declaration or approval.
    Partner Product Available Fill out Declaration
    Partner Product Available Verification
    Partner Product Available Custom procedure
    Partner Product Available Amendment process
    Partner Product Available Approval process
    Partner Product Available Confirmation of acceptance
     
    InspectionPartner Product Available

    Illegal import, unauthorised export of classified goods, forged certificates, fraudulent evasion of embargo, bootlegging and many other illegitimate trade activities with or without criminal background cannot be identified by investigation of the declared data alone. The only way for the customs authorities to detect such cases with certitude is a physical inspection of the goods and close verification of the presented documents.
    Partner Product Available Risk Management
    Partner Product Available Inspection Plan
    Partner Product Available Sampling Plans/procedure
    Partner Product Available with Future Releases Mobile inspection using PDAs
    Partner Product Available with Future Releases Laboratory Integration
    Partner Product Available Perfoming Inspections
    Partner Product Available Usage decision & Release
    Partner Product Available Certificate of Analysis
    Partner Product Available Quality Information System
    Partner Product Available with Future Releases Reporting Inspection Results on the Web
     
    NotificationPartner Product Available
    The customs notification is the confirmation back to the economic operator with the payment request of duties. In order to finalize a customs declaration it must be ensured that the process flow has been completed.
    Partner Product Available Duties Assessment
    Partner Product Available Process Control
    Partner Product Available Declaration History Analysis
    Partner Product Available Print outs
     
    Revenue ManagementSAP Component or Feature Available

    As a fully integrated solution, SAP Revenue Management represents the link between the feeder system and the supporting applications. Analyses and reports are created in SAP R/3 Enterprise, such as SAP BW, SAP FI, SAP CO, SAP Funds Management and Fund Accounting, and cash management supplied with data from SAP PSCD through a central interface, reflecting the necessary level of aggregation. This ensures reconciliation between accounting documents from SAP PSCD and G/L accounting documents in finances.

     

    For further information about revenue accounting and collection and disbursement, see  Business Scenario Group 

    Tax and Revenue Management

    SAP Component or Feature Available Collections and Disbursements
    SAP Component or Feature Available Revenue Accounting

    This process is supported by the following SAP and/or partner offerings

  • SAP Tax and Revenue Management for Public Sector

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    Case ManagementSAP Component or Feature Available

    Case Management in Border Management provides a central repository for managing information triggered by various events in the system and originating from multiple sources and channels.

    Case Management can be used for various case types, such as bankruptcy cases, audit cases and so on. The scenario supports the linking of objects from SAP PSCD as well as objects from external applications. It offers greater visibility of case information resulting in improved processing efficiency.

    The data mining function of SAP Business Intelligence can be used for audit case discovery.

     

    For further information about Case Management, see Business Scenario Group

    Tax and Revenue Management

    SAP Component or Feature Available Case Management Analysis

    This process is supported by the following SAP and/or partner offerings

  • SAP Tax and Revenue Management for Public Sector

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    SAP Product Available Partner Product Available SAP Product Available with Future Releases Partner Product Available with Future Releases Future Focus
    Please note that the Solution Map, containing proprietary information of SAP AG, reflects SAP's current development intentions, which are subject to change. Future focus coverage may be provided by SAP or SAP partners. Check for local availability of all SAP and SAP partner solutions. ©SAP AG 2007