Condition-Based Maintenance

This Business Scenario Map displays the overall process from the time of the process control using a Process Control System (PCS) to the opening of a maintenance order. All parties involved in the process, from the asset operator to the engineer, via the maintenance planner, have permanent access to the data that is relevant for them. A malfunction that was recognized in production by a Process Control System, is automatically reported to a responsible maintenance planner. He determines and informs the responsible engineer, who inspects the reported damage and reports back the results. The maintenance planner uses the completion confirmation to decide whether to create a maintenance order.

Show Document Flow

Value Potentials	Business Benefits
Up to 100% up-to-date information*	Data consistency across system landscape
	Data exchange between systems avoids multiple entry of the same data
Up to 90% reduction in response time*	Up-to-date business data
Up to 50% reduction in costs of document distribution*	Automatic logging of executed tasks

External Participant

Maintenance Planner

Maintenance Engineer

Measure reading transfer and issue notification

Process control

Create order

Automatic generation of tasks

Automatic partner determination

Process notification

Complete confirmation of tasks

Log executed tasks

Source:
* Discussions with Customers

The value potentials shown in this table have been reported by selected SAP customers or independent third parties as referenced herein. However, there is no guarantee that such value potentials can be realized in any particular customer-specific business processes, and SAP does not make any representations and disclaims any liability as to the appropriateness of the referenced value potentials for any specific customer situation.
©SAP AG 2008

Business Benefits	Value Potentials
Increased usability
Ad hoc communication with responsibles via, e.g. pager, telephone, workflow	Up to 60% improved user efficiency*
Integration of process relevant documents in all kinds of business processes e.g. maintenance, production or service	Up to 100% reduction in time for document search and access*
Seamless event processing


Condition-Based Maintenance An optimal asset condition is a prerequisite for a trouble-free production process. Triggered by a malfunction report created by the Process Control System in R/3, the maintenance planner decides to send out a maintenance engineer to the reported object to validate the reported malfunction. The responsible engineer for this is automatically determined using partner determination and informed using a pager, telephone or Workflow. In addition, the response profile, service profile, and, if necessary, priority, are used to automatically determine the tasks that must be executed for this report. The responsible maintenance engineer executes the tasks assigned to him. This is logged within the report. He analyzes the reported damage on site and notifies the maintenance planner of his results using the report. On the basis of the completion confirmation, the maintenance planner can now decide whether a maintenance order must be created.