This process supports the single view registration of the taxpayer. The registration can be established through multiple channels which include web-based, telephone and batch upload. Through the process the taxpayer accounts for mulitple tax types may be set-up and the filing freqency and filing obligations are created. Coupon books, confirmation letters or additional processes can be triggered from the registration.

This process provides you with a solution to capture tax return data using various channels which include web-based and batch upload. 

Paper-based documents can be scanned and transferred to the system for tax administration purposes.

For eletronic filing an interactive form may be used that is filled out using an HTML interface in the browser. The submitted tax return data will be checked for accuracy. This is the basis for the electronic and completely paperless processing of requests.

Tax agencies may use this business process to validate tax return data, satisfy the tax filing obligation and check against received payments. Through a rules engine exceptions are raised and the tax liability is calculated. The system may calculate additional penalties and interest for late filing and late payment. Tax returns with exceptions are routed to the appropriate tax officer.

The system allows you to submit various types of tax returns, such as amended, estimated and joint returns.

Using the Business Rules Framework the tax liability will be calculated. In this case, SAP provides only the calculation engine. The tax rules have to be applied by the customer or partners.

Tax returns with exceptions are routed to the universal worklist and assigned to a tax officer. Within the workcenter the tax officer processes the tax return, resolves exceptions and has access to taxpayer details and account balance. After the exceptions are resolved the tax return is finalized.

Tax agencies may use this business process to calculate the tax liability for tax objects (e.g. vehicles, property). The Business Rule Framework may be used to set up the calculation based on attributes of the tax object.