SAP Service and Asset Management > Enterprise Asset Management > Maintenance & Operations

Maintenance & Operations

Main Process

 

 

 

See also

  • SAP Role Maintenance Technician

  •  

    During plant operation, a complete and reliable plant maintenance solution leads to higher system availability and reduced breakdown costs by means of preventive inspections and maintenance. Enterprise Asset Management allows for more transparent and simplified processes through integrated plant maintenance capabilities. Therefore, material and labor costs can be reduced while maintaining the same level of system quality, and costs for the use of external service providers can be optimized.


    The following business goals and objectives can be achieved through the implementation of these processes:


    Business Processes

    Technical Assets ManagementSAP Component or Feature AvailablePartner Product Available

    Enterprise Asset Management offers a far reaching structuring solution for the technical objects in a company. The display of objects can be object-based, function-based, structured by type or individual object, single-level or multi-level.

    Technical Assets Management includes the following capabilities: Serial Number Management, Material and BOM Management, Classification, Change Management, Variant Configuration, Document Management, Approvals, Warranties, Management of Production Resources and Tools, Measurement Points and Interfaces to Industry-Specific Systems.

    This process is supported by the following SAP and/or partner offerings

  • SAP ERP
  • SAP Industry Package
  • SAP Visual Information for Plants by NRX (SAP VIP)
  •  
    Workforce ManagementSAP Component or Feature Available

    Enterprise Asset Management offers you an integration to the employee administration, with the option of integrating your employees in the technical work centers and having access to information on their competencies and skills.

    This process is supported by the following SAP and/or partner offerings

  • SAP ERP
  • SAP Industry Package
  •  
    Preventive & Predictive MaintenanceSAP Component or Feature Available

    Enterprise Asset Management enables companies to plan preventive and predictive maintenance activities, based on time, counter, condition, or risk. It also lets them schedule individual maintenance tasks and allocate required resources, tools, and materials, and plan shutdowns or turnarounds as large-scale maintenance projects.

    To ensure optimal asset condition, a process control system can be integrated with the Supervisory Control and Data Aquisition interface (SCADA), so that critical data is monitored and, if required, immediately transfered to the Asset Management system.

    Furthermore, with the integration to Quality Management, calibration inspections can be created to determine whether or not a piece of equipment meets previously specified requirements. 

    This process is supported by the following SAP and/or partner offerings

  • SAP ERP
  • SAP Industry Package
  •  
    Maintenance Planning & SchedulingSAP Component or Feature Available

    This process is supported by the following SAP and/or partner offerings

  • SAP ERP
  • SAP Industry Package
  •  
    Work Order ManagementSAP Component or Feature AvailablePartner Product Available

    Work Order Management features notification processing, work order resource planning, work order costing, process-integrated refurbishment, catalog and materials management integration, updates on technical documents and drawings, execution and completion, and solution database management.

    This process is supported by the following SAP and/or partner offerings

  • Process Control
  • SAP ERP
  • SAP Industry Package
  •  
    Approval ProcessingSAP Component or Feature Available
    Before a work is approved, it has to go through various phases. Lack of approval in any step automatically leads to rerouting  to previous steps.

    This process is supported by the following SAP and/or partner offerings

  • SAP ERP
  • SAP Industry Package
  •  
    Contractor ManagementSAP Component or Feature Available

    This process enables companies to contract an external maintenance company to perform maintenance for an entire facility or a piece of equipment. This can be a long-term engagement or only a single job. It includes contract negotiation and execution, contractor administration, confirmation of executed work, and payment.

    This process is supported by the following SAP and/or partner offerings

  • SAP ERP
  • SAP Industry Package
  •  
    RefurbishmentSAP Component or Feature Available
    You use this business process to perform the refurbishment of equipment. The process is seamlessly integrated with the maintenance cycle. Technical assets (serialized equipment) are linked to the material master and can be managed in condition-based stocks. Any refurbishment activity performed influences the overall stock value of the material (equipment).

    This process is supported by the following SAP and/or partner offerings

  • SAP ERP
  • SAP Industry Package
  •  
    Mobile Asset Management including RFID enablementSAP Component or Feature Available

    Offline processing  on a mobile device, e.g. recording counter readings, processing notifications and work-orders, van-stock mangement, installation and dismantling of equipment. 

    SAP Component or Feature Available RFID Enablement

    This process is supported by the following SAP and/or partner offerings

  • SAP ERP
  • SAP Industry Package
  •  
    Service Parts & Inventory ManagementSAP Component or Feature Available

    This process facilitates the optimization of material stock according to usage and availability.

    This process is supported by the following SAP and/or partner offerings

  • SAP ERP
  • SAP Industry Package
  •  
    Interfacing CAD, GIS and SCADA systemsSAP Component or Feature AvailablePartner Product Available

    From engineering and design in a CAD system, you can branch directly to the maintenance of master data in the asset management system, where you can conversely display the engineering and design documentation.

    You can link a geographical information system (GIS) that offers you information about the geographical position of objects and create malfunction reports.

    Furthermore you can transfer data from process control systems or supervisory control and data acquisition systems (SCADA), which describe the condition or use of an object, directly to asset life-cycle management.

    This process is supported by the following SAP and/or partner offerings

  • Computer Aided Design
  • Process Control
  • SAP ERP
  • SAP Industry Package
  •  
    Work Clearance ManagementSAP Component or Feature Available

    This process provides a permit-to-work system to ensure that safety preparations are carried out for maintenance activities. Work Clearance Management controls and regulates critical processes with approvals management which is integrated with maintenance execution.

    This process is supported by the following SAP and/or partner offerings

  • SAP ERP
  • SAP ERP: SAP Work Clearance Management
  • SAP Industry Package
  •  
    Shutdown PlanningSAP Component or Feature AvailablePartner Product Available

    A shutdown or turnaround is always a critical production outage event which has to be planned thoroughly. This process helps you achieve a safe shutdown in the shortest possible time, at minimum costs.

    This process is supported by the following SAP and/or partner offerings

  • SAP ERP
  • SAP Industry Package
  •  
    Asset Tracking with RFIDSAP Component or Feature Available

    This process is supported by the following SAP and/or partner offerings

  • SAP ERP
  • SAP Industry Package
  •  
    SAP Product Available Partner Product Available SAP Product Available with Future Releases Partner Product Available with Future Releases Future Focus