Partner Channel Management > Channel Marketing > Campaign Management

Campaign Management

Main Process

 

 

 

See also


 

Campaign Management enables brand owners to manage campaigns, track effectiveness, as well as support collaborative demand generation with partners. Brand owners can design and execute targeted, personalized campaigns to drive sales through the channel. Partners can view campaign details and refine target customers for collaborative campaigns.


The following business goals and objectives can be achieved through the implementation of these processes:

  • Increasing Revenue

Business Processes

Campaign PlanningSAP Component or Feature Available

Coordinates and monitors all initiatives, to ensure shortened planning and development cycles, and streamlined process with an adherence to the Business Process. Includes the determination of an appropriate list of eligible partners for each campaign using partners‘ profiles. Informs partners about upcoming campaigns.

This process is supported by the following SAP and/or partner offerings

  • SAP Marketing (SAP CRM)
  •  
    Segmentation with Channel PartnersSAP Component or Feature Available

    Allows brand owners to create highly targeted customer segments for specific marketing campaigns. Channel partners can revise this segmentation to more precisely identify customers that should participate in specific marketing campaigns.

    This process is supported by the following SAP and/or partner offerings

  • SAP Marketing (SAP CRM)
  •  
    Campaign View for PartnersSAP Component or Feature Available
    Provide partners with in-depth campaign information to support collaborative demand generation (such as timeline, campaign collateral, products and pricing and target groups) 



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    This process is supported by the following SAP and/or partner offerings

  • SAP Marketing (SAP CRM)
  •  
    Centralized Campaign ExecutionSAP Component or Feature Available

    Helps the brand owner execute a campaign either across all target groups or partner-specific target groups.

    This process is supported by the following SAP and/or partner offerings

  • SAP Marketing (SAP CRM)
  •  
    Decentralized Campaign Execution by PartnersSAP Product Available with Future Releases

    Allows partners to execute a campaign and contact the end customers directly by email, telephone, or print.

     
    Campaign MonitoringSAP Component or Feature Available

    Monitors campaign progress and success throughout and after the campaign execution to allow for tactical refinements and to enable learning from past campaigns.

    This process is supported by the following SAP and/or partner offerings

  • SAP Marketing (SAP CRM)
  •  
    Campaign AnalysisSAP Component or Feature Available

    Analyzes marketing campaigns regarding their success and financial results by targeted customers, partners involved, products featured, and campaign pattern.

    This process is supported by the following SAP and/or partner offerings

  • SAP Marketing (SAP CRM)
  • SAP NetWeaver
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    SAP Product Available Partner Product Available SAP Product Available with Future Releases Partner Product Available with Future Releases Future Focus
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