Service Parts Planning enables the service parts network to forecast parts demand, derive optimal stocking levels for each location, plan parts replenishment and rebalance the inventory within the network. Service parts specific needs like slow and fast moving parts demand forecasting, parts life-cycle planning, interchangeability / supersession of parts, and inventory planning for multiple hierarchies are fulfilled within this scenario.

Furthermore collaborative processes with all the relevant business partners, e.g. parts suppliers and service providers, are supported to ensure that parts are available at the right time, at the right place and in the right quantity. Finally, Service Parts Planning also enables close monitoring of the network and to do proactive analysis to manage exceptions.