Professional-Service Delivery

Main Process

 

Sets up and plans consulting projects in terms of phases, tasks and checklists. Plans, schedules and assigns to a responsible person the necessary processing steps within a phase using tasks. Documents the processing state of a task by a processing status and by reporting actual values. Links tasks to phases in a project and relates them to a checklist item. Confirms the task before the phase is approved. Monitors checklists, which serve as control lists and contain checklist items, which the project participant confirms. Ensures a checklist item is completed before the phase is approved.

With this business process you can assure your business partners that you will deliver a certain product configuration and quantity of products at a specific time and price. During sales order processing, the sales employee can make use of a variety of sales functions and special quotation functions.

This business process makes it possible for you to deliver a specific product configuration and quantity, or to provide a service at a specific time. During sales order processing, a sales organization accepts the sales order and is responsible for fulfilling the contract.

Executing a project based on the project plan including creation of documents, simulation of alternative project structures and analytics.

Optimizes processes for planning, managing, and evaluating the working times and activities of internal and external employees via the Time Management capabilities of SAP ERP HCM. Provides intuitive, user-oriented interfaces that support centralized or decentralized time management. Lets even inexperienced time administrators can easily execute all the functions they require for managing the time data of various employee groups, all on one screen with an optimized user interface. Uses self-service applications, from customary time recording subsystems to mobile computing technology, to enter leave data, record working times to be used in business processes in Controlling and Logistics, and display key leave information. Handles all working-time provisions determined by companies themselves, by standard agreements, or required by law. Enables users to implement modern concepts such as working-time accounts. Please note that the mobile part of the business process variant "Recording Time and Labor Data" is not included in the SAP ERP shipment. 

Optimizes processes for planning, managing, and evaluating the working times and activities of internal and external employees via Time Management in SAP ERP. Provides intuitive, user-oriented interfaces that supports centralized or decentralized time management. Uses self-service applications, from customary time recording subsystems to mobile computing technology, to enter leave data, record working times to be used in business processes in Controlling and Logistics, and display key leave information. Handles all working-time provisions determined by companies themselves, by standard agreements, or required by law.

Supports the entire business trip lifecycle - from online buying to expense reimbursement via Travel Management, a true end-to-end solution. Supports receipts and per diems reimbursement, cost assignments, multiple payment modes, etc., via Travel and Expense Management. Allows sophisticated expense policy rules to be set up to meet national tax, fiscal, and legal requirements.

Monitors precise planning of the detailed activities involved in both large scale projects, such as building a factory, and small scale projects, such as organizing a trade fair. Helps the project manager ensure that the project is executed efficiently, on time, and within budget - which he or she achieves by ensuring that the required resources and funds are available as and when needed.

Times and all kind of expenses (e. g. travel expenses, 3rd party expenses) can be billed to a customer using several rules. It is possible to filter times and expenses and/or to reject or postpone billing items.

If resources from a delivering company code work on a project that belongs to a different (ordering) company code, this process enables the delivering company code to generate a billing document which can be sent to the ordering company code.

Is the final processing stage of a business transaction in sales and distribution. Information on billing is available at each stage of order processing and delivery processing.

Billing documents such as invoices, credit, or debit memos, can be created based on order information only or based on order and delivery information, where, e.g., the quantity to be invoiced is derived from the delivery note.

During billing processing, you create, change, and delete billing documents such as invoices, credit memos, and debit memos. You can create billing documents by:

• Having the system process a billing due list automatically as a background task.
• Processing manually from a worklist.
• Creating a billing document explicitly.
• Flexible calculation of rebates is integrated.

Integration with financial accounting consists of forwarding billing data in invoices, credit, and debit memos to financial accounting. The system posts offsetting entries to the appropriate accounts (with the help of "account assignment") and makes sure that FI can recognize all billing documents belonging to one business transaction (for example, a credit memo to an invoice). Integration with controlling consists of assigning costs and revenues to the appropriate sub-ledgers.