IQ System

Main Process

 

Is a platform that provides the integrated content, tools, and methodologies that you need to implement, support, operate, and monitor your enterprise's solutions in the pharmaceutical industry.

• The URS documents are the descriptions of the functionalities that the customer wants to run in the system. These documents can be managed with SAP Solution Manager.
• The roadmap of SAP Solution Manager supports the full documentation of the different phases of the project, including predefined accelerators with versioning and status management.
• The business blueprint phase of SAP Solution Manager allows the management and documentation of all kinds of templates, documents, etc., with versioning, status management, and definition of electronic signatures.
• The platform integrates content, tools, and methods for implementation, support, operation, and control;

enables central administration and control of allocated, decentralized applications;and provides automatic functions for evaluation of problems.

Tools

• SAP Solution Manager

Remark

• Procedural requirements for customers are not related to capabilities of SAP.
• The customer has to verify all appropriate hardware and software were ordered, received, and correctly installed.

For systems already existing and systems to be implemented, any available documentation from the installation period should be gathered for the IQ. If there is no documentation available, then the IQ should at least contain the following information:

• Hardware and software description and configuration
• Operating parameters
• Environmental controls
• Confirmation that the above items meet the suppliers or manufacturer’s recommendations

Services

• IT Infrastructure Installation and Integration

Remark

• Procedural requirements for customers are not related to capabilities of SAP.
• The customer has to verify all appropriate hardware and software were ordered, received, and correctly installed.

For interfaces and the data management, any available documentation from the specification, design, and installation period should be gathered for the IQ. For the installation qualification, at least the following information must be available:

Hardware and software description and configuration of the interfaces

Operating parameters of interfaces

Environmental controls of the interfaces

Services

• Interface and Data Management

Remark

• Procedural requirements for customers are not related to capabilities of SAP.
• The customer has to verify all appropriate hardware and software were ordered, received. and correctly installed.

Reviews the main aspects of your solution operations, such as interface settings, database administration, recovery, backup, and liveCache administration. In order to serve your system administration needs adequately, this service is offered in a standard version to address most SAP Business Suite solutions, as well as in a version to address the SAP APO component in SAP SCM and the SAP CRM component in SAP CRM.

Services

• System Administration

Remark

• Procedural requirements for customers are not related to capabilities of SAP.
• The customer has to verify all appropriate hardware and software were ordered, received, and correctly installed.