SAP Customer Relationship Management > Marketing > Marketing Resource Management

Marketing Resource Management

Main Process

 

 

 

See also


 

Analyze, plan, develop, implement, and measure all marketing activities to maximize the efficiencies of your available resources and gain visibility and control into your marketing processes. SAP CRM helps you control and manage your budget and marketing spend. This solution also allows you to facilitate collaboration among team members and coordinate marketing activities across the enterprise, increasing the speed and effectiveness of your marketing processes.


The following business goals and objectives can be achieved through the implementation of these processes:

  • Increasing Revenue

Business Processes

Market ResearchSAP Component or Feature Available

Analyzes and reports on market conditions and competitive landscape using internal and external data.

This process is supported by the following SAP and/or partner offerings

  • SAP Marketing (SAP CRM)
  • SAP NetWeaver
  • SAP Sales Management (SAP CRM)
  • SAP Service Management (SAP CRM)
  •  
    Budget PlanningSAP Component or Feature Available

    Uses planning economics infused into the marketing plan, from a top-down, bottom-up, or middle-out approach. Creates, approves, and tracks budgets at any level.

    This process is supported by the following SAP and/or partner offerings

  • SAP Marketing (SAP CRM)
  • SAP NetWeaver
  • SAP Sales Management (SAP CRM)
  • SAP Service Management (SAP CRM)
  •  
    Scenario PlanningSAP Component or Feature Available

    Scenario planning helps marketing departments make better decisions for the deployment of their marketing budgets. With scenario planning capabilities, you can build alternative marketing scenarios, perform what-if analyses to compare scenarios, and determine the best marketing program to execute.

    This process is supported by the following SAP and/or partner offerings

  • SAP Marketing (SAP CRM)
  • SAP NetWeaver
  • SAP Sales Management (SAP CRM)
  • SAP Service Management (SAP CRM)
  •  
    Marketing Planning and BudgetingSAP Component or Feature Available

    Coordinates and collaborates all initiatives and resources across the organization, to ensure shortened planning and development cycles, and streamlined process with an adherence to the business process. Provides flexible multi-dimensional financial and non-financial planning embedded into marketing.

    This process is supported by the following SAP and/or partner offerings

  • SAP Marketing (SAP CRM)
  • SAP NetWeaver
  • SAP Sales Management (SAP CRM)
  • SAP Service Management (SAP CRM)
  •  
    Budget ControlSAP Component or Feature Available

    Coordinates budgetary information across the enterprise, with the ability to ensure that 'planned' budgets are synchronized with actual budgets, and that information is shared to ensure financials, ordering, accounting, and marketing are in line.

    This process is supported by the following SAP and/or partner offerings

  • SAP ERP
  • SAP Marketing (SAP CRM)
  • SAP NetWeaver
  • SAP Sales Management (SAP CRM)
  • SAP Service Management (SAP CRM)
  •  
    Product and Brand PlanningSAP Component or Feature Available

    Allows planning down to the product and brand level ensuring consistency, reducing conflict, and synchronizing all marketing initiatives.

    This process is supported by the following SAP and/or partner offerings

  • SAP Marketing (SAP CRM)
  • SAP NetWeaver
  • SAP Sales Management (SAP CRM)
  • SAP Service Management (SAP CRM)
  •  
    Cost and Volume PlanningSAP Component or Feature Available

    Allows product and cost level planning for optimal ROI on each marketing initiative. Allows organizations to plan all marketing activities from budget planning to expected returns, and apply the results to plan and optimize marketing processes.

    This process is supported by the following SAP and/or partner offerings

  • SAP Marketing (SAP CRM)
  • SAP NetWeaver
  • SAP Sales Management (SAP CRM)
  • SAP Service Management (SAP CRM)
  •  
    Marketing Plan AnalysisSAP Component or Feature Available

    Tracks and measures all marketing initiatives in order to fine-tune future initiatives.

    This process is supported by the following SAP and/or partner offerings

  • SAP Marketing (SAP CRM)
  • SAP NetWeaver
  • SAP Sales Management (SAP CRM)
  • SAP Service Management (SAP CRM)
  •  
    Marketing CalendarSAP Component or Feature Available

    Coordinates and controls centrally all marketing plans, campaigns, promotions, initiatives, etc., across the organization via an interactive calendar framework.

    This process is supported by the following SAP and/or partner offerings

  • SAP Marketing (SAP CRM)
  • SAP Sales Management (SAP CRM)
  • SAP Service Management (SAP CRM)
  •  
    Marketing OrganizationSAP Component or Feature Available
    Organiaztional information of your marketing department can be used to trigger trigger workflow and approval processes, cost assignments, etc.

    This process is supported by the following SAP and/or partner offerings

  • SAP Marketing (SAP CRM)
  • SAP Sales Management (SAP CRM)
  • SAP Service Management (SAP CRM)
  •  
    Workflow and ApprovalSAP Component or Feature Available
    Delivered samples of approval workflows for campaigns, promotions, and marketing plans
    Flexible workflow tools for customer-specific workflow definition.

    This process is supported by the following SAP and/or partner offerings

  • SAP Marketing (SAP CRM)
  • SAP Sales Management (SAP CRM)
  • SAP Service Management (SAP CRM)
  •  
    SAP Product Available Partner Product Available SAP Product Available with Future Releases Partner Product Available with Future Releases Future Focus
    Please note that the Solution Map, containing proprietary information of SAP AG, reflects SAP's current development intentions, which are subject to change. Future focus coverage may be provided by SAP or SAP partners. Check for local availability of all SAP and SAP partner solutions. ©SAP AG 2007