Public Sector > Grants Management > Grants Management for Grantor

Grants Management for Grantor

Business Scenario

 


Business Scenario Maps

  • Information Help Desk
  • Key Performance Indicators

  • Percentage of Customer Complaints
  • Percentage of Customers getting served via Internet Protocol
  • Percentage of Inquiries taken over the Internet
  • Percentage of Service Requests
  • Auditability of Processes
  • Cases per FTE
  • Quality of Processes
  • Partner Opportunities

  • Partner Opportunities in Public Sector
  • See also

  • Scenario and Process Component List

  • The Grants Management for Grantor solution is intended to meet the requirements of all levels of public sector organizations that fund grant programs. Developed within a SAP NetWeaver framework, business processes include program definition, application, assessment, agreement, grant payment, claims processing and monitoring and analysis. The Grantor solution includes web-enabled grant application processing, workflow authorization and notification in addition to case, correspondence and records management functionality. It also delivers robust reporting capability and content through the mySAP Business Intelligence solution.

    Business Goals & Objectives


    Improving Customer Service

    Provide a single face to the customer

    Improving Service Delivery

    Better service levels
    Faster access to relevant information
    Improved quality and accuracy
    Increase multi-channel delivery of services

    Increase Speed & Efficiency

    Automate - eliminate errors due to manual processes
    Better decisions with accurate and up-to-date information

    Increasing Transparency & Accountability

    Better management and control of public funds
    Improve transparency and auditability of activities

    Reducing Operating Costs & Increasing Efficiency

    Reduce administration, improve business processes
    Reduction of costs for integration with Accounting and Finance Management

     



    Business Processes

    Program ManagementSAP Component or Feature Available

    New or amended policies or regulations have been developed or adopted to provide financial assistance to groups of individuals or organizations.

    Grants Management for Grantor allows an organization to flexibly define grantor programs and their characteristics based on the unique attributes needed to deliver a variety of types of payments to its constituency.

    The grantor program can be replicated as a funded program in SAP Funds Management Budget Control System, providing integration between program definition and grant budgeting.

    This process is supported by the following SAP and/or partner offerings

  • SAP ERP
  • SAP Program Management for Public Sector
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    BudgetingSAP Component or Feature Available

    Budgets and forecasts are required for each fiscal year that a program is active. Encumbrance accounting allows granting organizations to manage spending within a program.

    This process is supported by the following SAP and/or partner offerings

  • SAP ERP
  • SAP Program Management for Public Sector
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    Grantor Application ProcessingSAP Component or Feature Available

    Grantors receive applications from potential grantees through multi-channel access - internet, phone, mail, walk-in, or external data feed. Application forms are program-specific.

    This process is supported by the following SAP and/or partner offerings

  • SAP ERP
  • SAP Program Management for Public Sector
  •  
    Grantor Application AssessmentSAP Component or Feature AvailablePartner Product Available

    Grant applications are assessed against rules to determine eligibility and evaluate the amount of grant or payment.

    Applications can be assessed manually or automatically, using the SAP Business Rules Framework. If the application is approved, this can trigger a budget encumbrance in the form of a funds precommitment in Funds Management.

    This process is supported by the following SAP and/or partner offerings

  • RuleBurst 8.5.2 by RuleBurst
  • SAP ERP
  • SAP Program Management for Public Sector
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    Case Processing for Grantor ManagementSAP Component or Feature Available

    You can use this business process to deal with complex and related problems or issues that extend beyond individual documents, transactions, or business partners. Cases enable you to consolidate and manage diverse information about a problem or issue in a central repository, and to track and analyze this information. The information that you can store in a case can include master data, transactions, electronic documents and business partners.

    This process is supported by the following SAP and/or partner offerings

  • SAP ERP
  • SAP Program Management for Public Sector
  •  
    Grantor Agreement ProcessingSAP Component or Feature Available

    You can create an agreement as a follow-up transaction to an approved application. An agreement is a prerequisite for a grantor payment.

    Agreements can be amended based on changes to the program, business partner or application.  Amended agreements are processed through change management.

    This process is supported by the following SAP and/or partner offerings

  • SAP ERP
  • SAP Program Management for Public Sector
  •  
    Grantor PaymentSAP Component or Feature Available
     

    Grantor payment processing supports the following payment types:

     

    - Payment

    - Advance

    - Holdback

    - Payment Recovery

    - Repayment

     

    Payment, advance and repayment amounts can be automatically split using billing plans. Grantor payments can also be linked to more than one funding source or account assignment using multi-funding capability.

     

    Payment information in SAP CRM is transferred to Public Sector Collections and Disbursements (PSCD) for actual payment processing and update of the general ledger.

     

    This process is supported by the following SAP and/or partner offerings

  • SAP ERP
  • SAP Program Management for Public Sector
  •  
    Claims ProcessingSAP Component or Feature Available

    A claim represents a request from the grantee for payment based on accounting for incurred expenses or meeting other terms or conditions of the agreement.

    This process is supported by the following SAP and/or partner offerings

  • SAP ERP
  • SAP Program Management for Public Sector
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    Grant MonitoringSAP Component or Feature Available

    Granting organizations monitor the activities of grantees to ensure that the grantees are complying with the terms and conditions of the grant(s).

    The complexity and duration as well as the type of program may result in the need for the grantor to monitor the activities of the grantee as they relate to the grant funding. Monitoring may take the form of recurring communications with the grantee and other stakeholders, i.e. scheduled site visits or the requirement for the grantee to supply the grantor with monitoring documents, i.e. quarterly financial statements or project plans. All activities, communications and related documents must be linked to the relevant application and agreement. Activity Processing in CRM provides the capability to support grant monitoring.

    This process is supported by the following SAP and/or partner offerings

  • SAP ERP
  • SAP Program Management for Public Sector
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    Grantor AnalysisSAP Component or Feature Available

    Internal and external stakeholders require reports at various stages of the grantor lifecycle. Grantor anaylsis provides BI queries for Budget Control System, Public Sector Collections and Disbursements and Grantor processing. 

    This process is supported by the following SAP and/or partner offerings

  • SAP ERP
  • SAP Program Management for Public Sector
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    Year-End Processing for Grantor ManagementSAP Component or Feature Available

    With this business process, you can prepare and execute all activities for year-end closing. These include transferring open commitments (commitment carryforward) and a separate transfer of non-consumed budget (carryforward of residual budgets) from old fiscal years to the new.

      You can also use the closing operations to display budgets and assigned values for each period.

    This process is supported by the following SAP and/or partner offerings

  • SAP ERP
  • SAP Program Management for Public Sector
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    SAP Product Available Partner Product Available SAP Product Available with Future Releases Partner Product Available with Future Releases Future Focus