Talent Relationship Management

Talent Relationship Management

This business scenario shows a Talent Pool Operator manages candidates and offers its own or third party services to those candidates. The result is a long-term relationship with both internal and external candidates rather than a short-term, vacancy-driven relationship with applicants.
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Business Benefits
Self-service offering (24/7)
Access to value-added services
Starting point for a personalized, long-term relationship
Opportunity to express long-term career interest
Balanced labor market cycles
Reduced sourcing costs
Positive employer branding
Increased transparency of available candidates
Basis for talent relationship management
Reduced administrative efforts through self-service
Better use of marketing/advertising expenditures
Candidate
Talent Pool Operator
Service Provider
Register in talent pool
Manage personal data
Use services
Define talent pool strategy
Advertise for talent pool
Manage candidates
Provide services
Provide external services
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Business Benefits
 

Talent Relationship Management

Finding, attracting and retaining candidates is extremely hard in the current environment. Companies are also faced with the challenges of maximizing recruiter performance and handling large numbers of unsolicited applications.

 

SAP offers a solution for these challenges - the Talent Warehouse within SAP E-Recruiting. The Talent Warehouse is a talent pool in which candidates can maintain their resumes and job preferences independent of a vacancy in the organization. It also enables the company to engage candidates or job seeks on a long-term basis and therefore execute on a talent relationship management (TRM) strategy for candidates.

 

The first step starts with the talent pool operator defining the strategy for the talent pool, e.g. how to fill the talent pool, which categories of candidates to target and what services to offer. One way to execute on this, for example, is by using advertising campaigns to introduce the talent pool and brand the employer image. Candidates then register in the talent pool and can manage their personal data. The talent pool operator offers candidates either their own services or buys services from service providers. Examples include employment market information or salary surveys. Registered candidates can then access those value-added services.

 

The main benefits are

  1. Balanced labor market cycles
  2. Increased candidate interest independent of job vacancies
  3. Reduced sourcing costs
  4. Reduced administrative efforts (process time and cost) through self-service

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