Business Scenario Maps Key Performance Indicators SAP Best Practices SAP Solution Extensions Partner Opportunities See also Characteristics of an Engineer-to-Order (ETO) process are complex end products, every new product order is at least 20% new design, strong customer oriented production, project based manufacturing (Program Mgt), emphasis on customer service spare parts and integrated product & process design (extreme documentation standards). Business Goals & ObjectivesImproving Customer Service Collaborate with business partnersImproved quality and accuracy Shorten proposal/quotation cycle Increasing Revenue Improve capacity utilizationImprove RFQ/RFP processes Maximize project profitability Outsource excess capacity Reduce time-to-market & volume Lowering Working Capital Improve capacity utilizationImprove cash management, minimize borrowing Lower cost procured goods and services Lower work-in-process inventory Shorten order-to-cash cycle Reducing Operating Costs & Increasing Efficiency Improve procurement processesLower logistics costs Reduce inventory levels Reduce order processing costs
Business Processes |
Sales Order Processing![]() |
Carries out quotation costing in conjunction with planning of the
delivery date and determining, forecasting, or estimating
manufacturing costs for the product. Uses existing price lists or
takes base prices from existing bills of material and schedules, if
available. Uses standard costing when possible. Estimates prices
(based on supplier quotations) for nonstock items. Follows the
costing process with revenue planning. Determines the quotation
price on the basis of the quoted product configuration. Takes into
consideration factors such as the expected price acceptance, the
strategic importance of the customer, customer-specific pricing
conditions, and competitor prices. Monitors the validity dates
after the quotation is submitted, maintains the quotation status,
and organizes and executes periodic resubmission during the
validity period of the quotation. Documents any contract
negotiations held after submission of the quotation. Draws up and
manages new quotation versions when the customer requests changes.
Records quotation costs for later costing analysis if
customer-specific solutions were developed or revenue margins are
low.more...
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This process is supported by the following SAP and/or partner offerings |
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Project Planning![]() |
You can use this business process to structure and plan the project, evaluate the capacity load, and perform capacity leveling. more... |
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This process is supported by the following SAP and/or partner offerings |
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Advance Procurement![]() |
You can use this business process for sub-assemblies with long lead
times, because you often have to start procurement before the
engineering of the main assembly is completed. In this case, the
sub-assembly is released from engineering to procurement, resulting
in a network component for advance procurement.
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Engineering (ETO)![]() |
During engineering, the technical structure of the product is developed according to the customer’s requirements. This includes the generation of specifications, technical drawings, material master records, work breakdown structure (WBS) specific bills of material (BOMs), and WBS-specific routings. |
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This process is supported by the following SAP and/or partner offerings |
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Production Planning (Discrete Manufacturing)![]() |
Engineer-to-order production is carried out with reference to a project from the component PS meaning that, as a rule, the items in a manufacturing order are manufactured for a specific project. The order is used to plan material requirements across all BOM levels, based on the requirements for the finished products and components required in the project. The process includes analysis, planning according to MRP logic and evaluation of the planning results.
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This process is supported by the following SAP and/or partner offerings |
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Production Planning, Optimization, Backlog Resolution![]() |
You can use this process in make-to-order (MTO) and
engineer-to-order (ETO) – project manufacturing to run a mixed
finite-infinite planning scenario.
The intention of the process is to have a finite stable sequence of orders in the current week, without disturbances caused by the planning or optimization run. In the short term (for example, first week after current week), the process results in a capacity optimized finite plan, since in the short term, it is usually not possible to add much additional capacity or to outsource the production. In the mid-term, companies in MTO and ETO manufacturing usually have many possibilities to shift capacities, add capacities by running overtime or additional shifts or by outsourcing part of the production. Therefore, an infinite plan is created in the mid-term. Planned and production orders are scheduled with planning-related minimum intervals and planning-related offsets (buffers) to ensure flexibility in mid-term scheduling and capacity planning. |
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This process is supported by the following SAP and/or partner offerings |
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Production Scheduling![]() |
You can use this business process to perform production scheduling and capacity leveling. Starting with the projects that could not be scheduled without delay, the production planner can reschedule the project order to solve part of the delay. Further, the production planner can examine the complete order context of the project order components regarding alerts. By detecting the critical path for the order context, reducing minimum intervals between operations and orders, and rescheduling of the order context multi-level, the production planner can solve the delay or find a new feasible end date. After evaluating the capacity load situation, the production planner can reduce capacity bottlenecks by rescheduling, planning overtime or additional shifts, splitting orders, or switching from internal to external procurement for specific orders. By comparing different simulation versions, the production planner can find the best solution for orders with delay or capacity bottlenecks. The decision is supported by the plan monitor where key figures for the different simulation versions can be compared. |
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This process is supported by the following SAP and/or partner offerings |
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Manufacturing Execution![]() |
Supports the process of capturing actual production information from the shop floor to support production control and costing processes.
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Shop Floor Integration![]() |
SAP xMII enables real-time transactional integration between plant floor and enterprise (SAP ERP) systems out-of-the box through:
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Supervision and Control![]() |
Manufacturing visibility manages events throughout the production process from release of a manufacturing order through transferring the data to the data warehouse, where it is analyzed. During production, process steps but also exceptions are reported, ensuring a transparent manufacturing process and the possibility to take counter-measures immediately. It is also possible to provide information on events to external parties such as customers, subcontractors or sold-to parties, using various channels to provide the information quickly and to ensure transparency of planned and actual events and to continuously improve the manufacturing processes. |
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Supply Chain Monitoring and Control![]() |
Supply Chain Performance Management (SCPM) enables you to define, select, and monitor key performance indicators (KPIs), giving you an integrated, comprehensive view of performance across the supply chain. SCPM with SAP SCM includes a large number of predefined KPIs based on the Supply Chain Operations Reference model (SCOR) covering all supply chain activities including source, plan, make, deliver, and return.
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This process is supported by the following SAP and/or partner offerings |
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Project Execution![]() |
You can use this business process to carry out project execution.
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This process is supported by the following SAP and/or partner offerings |
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Engineering Change and Configuration Management![]() |
Allows the efficient management of engineering change requests to ensure product quality in all phases of the product life cycle.
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Quality Assurance and Control![]() |
Quality assurance and control involves inspections at all stages, continuous monitoring, and quick intervention to deal with unexpected events. Quality inspections can be triggered by various events such as order release or goods movements, but also by manual actions. To document product quality, certificates can be created.
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Shipping![]() |
Outbound processing comprises the preparation of goods to be
delivered from a warehouse to a receiving location. Outbound
processing within the scope of warehouse management typically
comprises activities like the notification of goods to be supplied
from a warehouse to a customer for which the outbound delivery
serves as the reference document, picking, packing, physical goods
issue in warehouse, loading, goods issue and goods issue posting to
IM, advising advanced shipping notifications to business partners
and, obtaining a proof-of-delivery from the receiving business
partner.
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Assembly & Start - Up![]() |
Checks the correct combination of all machines and components during start-up, after the partial components have been checked. Creates activity confirmation in accordance with the contract. Enters technical findings, and deals with measurement documents. Confirms successful start-up with an acceptance protocol from the customer that forms part of the order documentation.. |
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This process is supported by the following SAP and/or partner offerings |
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Project Billing![]() |
Initiates billing according to the procedures stated in the order. Allows for both resource-related and fixed price-related billing. Maps down payments appropriately, including those involving security deposits. Creates invoices for partial delivery; for example, preliminary acceptance by the customer following a successful start-up that triggers the payment of an installment as stipulated in the contract. Determines and updates shared overhead costs. Calculates the project's interest rates based on payment and cost information. Determines the costs of sales, and assigns them to the revenues incurred and to the stocks of goods in process or in provision using various methods, including results analysis based on the determined percentage of completion. Creates completion confirmations from all elements of the project within the framework of a central planning and controlling system. Guarantees complete entry of all in-house and external deliveries and services, and avoids double entries. |
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