Cross-Department Completion Confirmation

This Business Scenario Map describes how two maintenance departments work on a common order and confirm the work they have performed independently of each other. A malfunction report from the asset operator triggers the decision of the maintenance planner to generate an order from the malfunction report to process the refurbishment. A maintenance engineer analyzes the damage and completes the order with the operations required. He can immediately confirm the working time spent on this in connection with the analysis, for example in the time sheet. In the time sheet, the worklist for the refurbishment order shows him the operations to be executed and allows him to record his working time for those operations assigned to him. A maintenance engineer from the workshop executes the tasks. For the completion confirmation of his work he selects the overall completion confirmation, because he can use this to record material withdrawals, details of the damage, cause of damage, and activities executed, as well as his working time. Finally, an inspection is performed to ensure that the damage was correctly repaired. The time confirmation for this inspection can again be recorded in the time sheet. The final confirmation lets the maintenance planner know that the order can be completed and settled, so that the costs incurred can be posted according to their causes. The flexible confirmation options allow you to offer all your employees the optimal form of confirmation for their needs: individual time confirmation, collective time confirmation, overall completion confirmation, and confirmation using the time sheet. The confirmation process can be optimally adapted for each employee, and reduces potential sources of error through the use of default values.