This Business Scenario Map illustrates how frequent problem notifications for a technical asset allows the person responsible for this asset to automatically be guided to the weak spot from the maintenance process. The aim of this process is to firstly localize the weak spot, next to determine the causal factors for the problem and then, taking into consideration the age and the maintenance cost of the asset, to provide a basis for deciding how to proceed with the asset. Alternatives to choose from would include, for example, repairing, modifying, or replacing the asset. In further steps of the process, the people responsible for the asset analyzes the existing error statistics for the technical object, in that they use various locations as a basis for comparison and compare the same type of assets from different manufacturers. The asset user is informed of the results and can contribute further relevant information. Thus, special factors, which are not documented in the tasks, can be retrieved. Along with the technical factors and maintenance costs, the book value and ownership structure of the asset also play a decisive role in deciding whether to opt for repairing, modifying or replacing the asset.
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Production Asset Operator
Maintenance Engineer
Maintenance Manager
Inform about loads in operation
Report recurring errors in system
Analyse maintenance costs
Compare manufacturer and location
Determine tasks
Analyze object information
Review error statistics
Repair, convert or start new asset procurement process
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Optimizing Asset EffectivenessThe asset operator pinpoints a malfunction in a technical object and issues a malfunction report. The responsible maintenance engineer analyzes this malfunction report. During the analysis of the report, the so-called object information notifies the maintenance engineer in a pop-up that there were several breakdowns for this object in the preceding months. The maintenance engineer can automatically determine several tasks. One of these tasks is to perform a closer examination of the object using the damage history and cost history. As important and expensive assets are concerned, the maintenance manager is deemed to be the person responsible for these tasks. The list of tasks tells the maintenance manager to perform a closer examination of the statistics of the object concerned. First he displays the malfunction statistics, and then he looks at a certain period of time and analyzes the types of damage, damage codes, and causes of damage. In doing this, he compares two similar manufacturing plants. This reveals to him that technical problems occur very frequently in this manufacturing plant. A comparison with similar assets from different manufacturers, however, rules out the possibility of it being a structural problem. Particularly eye-catching are the comparatively high repair costs. The maintenance manager saves the evaluation on his PC, and sends it to those responsible for production to rule out potentially production-based conditions as a cause of the high rate of malfunctions. It turns out that production conditions are making higher demands on the asset than originally anticipated. The maintenance manager uses the integration with Asset Accounting to gather information on the ownership and current book value of the asset. With the information on production demands on the asset quality, the current and the anticipated maintenance costs and the current book value, the maintenance manager proposes modifying the asset, to meet the technical requirements with the lowest possible maintenance costs.
* = This business process is supported by Best Practices for SAP Business Suite. Best Practices for SAP Business Suite represent prepackaged business expertise in the form of methodology, documentation and reliable preconfiguration for SAP solutions. This helps you to start with a fully documented and reusable prototype for this scenario only days after you have installed the software. A prototype representing the results of a complete implementation project done up front and encapsulated in one single product that can rapidly turn into your productive solution. Best Practices for SAP Business Suite puts the power of SAP Business Suite in your hand. |